Certificate in Customer Service for Health and Social Care Settings (D13025AG20)

24/02/2021

Distance Learning

00:00 - 00:00

Flexible

2 hours x 60 sessions

To be confirmed

03456 01 01 61

Concessions

Concessions available if you are: 65 or over, on a means tested benefit (evidence required) or if you earn less than £17,004 (evidence required)

What is the course about?

We will process your enrolment and contact you if we need to see evidence of your benefits or pay. This is for funding purposes. Following this, your course will be set up and your Assessor will contact you to advise on how to access your course.

The objectives of this qualification are to help learners:

• develop an awareness of customer service in health and social care
• understand how to communicate effectively in a health and social care setting
• understand the needs of customers who access health and social care services
• understand teamwork in health and social care settings.

Who is it suitable for?

This qualification is designed for learners who want to develop an understanding of how to deliver effective customer service in health and social care settings.

What previous experience, knowledge or qualifications do I need for this course?

No specific requirement for previous experience, knowledge or qualifications.

What do I need to bring with me?

The course is completed on your own computer or other device.

Are there any additional costs?

No. The course is fully funded if you are 19+ and have lived in the UK/EU for 3 years.

What can I do next?

Other distance learning courses are available.

Course Location

Distance Learning
West Sussex
ZZ99 9ZZ